--- title: "The Farley Company: Important Info" description: The Farley Company, a RelaDyne Company --- [![RDlogo-H-pms](https://info.reladyne.com/hs-fs/hubfs/Logos/RDlogo-H-pms.png?width=705&height=144&name=RDlogo-H-pms.png "RDlogo-H-pms")](https://info.reladyne.com/newwestoil) [![Contact Us](https://no-cache.hubspot.com/cta/default/4761045/d14da1a1-bd88-41ed-ad9b-c416bbb83d09.png)](https://cta-redirect.hubspot.com/cta/redirect/4761045/d14da1a1-bd88-41ed-ad9b-c416bbb83d09) ![reladyne-hero-1c](https://info.reladyne.com/hubfs/reladyne-hero-1c.jpg "reladyne-hero-1c") # The Farley Company ## Important Changes to our Invoicing & Accounting System RelaDyne - The Farley Company is pleased to announce that in early June 2022, we will be transitioning to our company-wide Invoicing and Accounting system, Sage-DM2. This system is being used by all RelaDyne locations throughout the country, and is specifically designed for handling petroleum products distribution, billing, inventory and purchasing transactions. --- Access Your Account Online Today! Sign up at [my.RelaDyne.com](https://my.reladyne.com/signin.asp) #### [Important Information](https://info.reladyne.com/farley#important-information) Name Change Info, New Remit To Address, Item Codes / Description Changes, Delivery Tickets/Invoice Process Changes [Go to Section >>](https://info.reladyne.com/farley#important-information) #### [Documents](https://info.reladyne.com/farley#documents) W9, Customer Communication, Sample Delivery Ticket, Sample Invoice [Go to Section >>](https://info.reladyne.com/farley#documents) #### [Invoice Delivery](https://info.reladyne.com/farley#invoice-delivery) Learn about invoice delivery methods and how to update your preferences [Go to Section >>](https://info.reladyne.com/farley#invoice-delivery) ### Previous Updates for our Valued Customers Recently, The Farley Company announced that we have been acquired by RelaDyne to continue our growth and expand our service offering to our loyal customers. As a valuable customer, we want to continue providing the same great service and same quality products that you have become accustomed to over the years. Follow the instructions below to complete an integration application at your earliest convenience. Completing the requested application ensures that we have the most up to date information on your company, documentation for exemption status (if applicable), and current contacts on file. --- ### Information needed before you begin: Please have ready to upload: - IRS Form W-9 - Any Applicable Tax Exemption Forms [![Begin the Application](https://no-cache.hubspot.com/cta/default/4761045/03d69306-00a5-4e37-bd7f-e34865728d7e.png)](https://cta-redirect.hubspot.com/cta/redirect/4761045/03d69306-00a5-4e37-bd7f-e34865728d7e) ### Prefer pen and paper? [Click Here](https://reladyne.com/reladyne-integration-form/) to download a PDF version to return by mail with your W-9 and any applicable tax exemptions. Mail to: RelaDyne Attn: Credit Department 2335 S. Forbes Drive Montgomery, AL 36110   # Important Information ### Name Change: The Farley Company will be operating as **Four O Corporation** Please update your system accordingly. ### New Remit To Address: Four O Corporation PO BOX 645333 Cincinnati, OH 45264-5333 All future payments should be mailed to this address. Scroll to the Documents section to access the W-9 document.  ### Item Codes / Descriptions: All of our products will have new product numbers and product descriptions. The same great products are still offered and available. Brand Transition: RelaDyne, The Farley Company, is making the switch from FIVE STAR to RelaDyne’s automotive brand, DuraMAX, and heavy-duty and industrial brand, Drydene. RelaDyne’s exclusive-owned brands will offer all the same great products, pricing, logistics, distribution, and other benefits you’ve come to rely on as a RelaDyne customer. ### New Account Numbers: All existing customers will have a new account number reflected on Delivery Tickets and Invoices. ### Orders and Deliveries: Walk-In Orders Policy Change (Effective 6/6/22): Walk-in orders will no longer be accepted. Pick-Up Hours will be from 7:00 AM – 1:00 PM. All orders must be called in advance at least 2 hours prior to arrival. Delivery Promise Expectations (Effective 6/6/22): Orders received at RelaDyne Customer Service by 2:00 PM will deliver within 48 hours. Emergencies will be handled as they have been historically at The Farley Company. This policy change allows RelaDyne to service all customers at the highest levels possible. ### Delivery Tickets / Invoice Process: - Our new system uses a delivery ticket/invoice process similar to what we are using today so you should not see much, if any, difference to our process. - **All customers will receive a delivery ticket at the time of delivery.** This delivery ticket will list all items and the quantities being delivered. Any adjustments or corrections will be noted on all copies of the delivery ticket, one copy will be left with our customer, and a signed copy will be brought back with our driver. - The next day, our office personnel will make any needed changes, finalize the orders, and create invoices. These **invoices will be sent via your preferred method of delivery (e-mail, fax, mail).** - While this is the standard process in our system, we do have some flexibility to accommodate your specific needs. Please contact your assigned sales representative with any concerns.   # Documents ### Click the document name to access and download. [W9](https://info.reladyne.com/hubfs/CIN%20W-9.pdf) [Customer Communication Brochure](https://info.reladyne.com/hubfs/Farley%20Customer%20Communication%20GENERIC%20pages.pdf) [Sample Delivery Ticket](https://info.reladyne.com/hubfs/sample%20delivery%20ticket.jpg) [Sample Invoice](https://info.reladyne.com/hubfs/sample%20invoice.jpg)   # Invoice Delivery ### Info on Invoice Delivery - Our new system has the capability of sending invoices via email or fax. If you would like to utilize this new feature, please email your information to [AR.Remittance.CIN@reladyne.com](mailto:AR.Remittance.CIN@reladyne.com) - For those of you currently receiving invoices via email you will continue to receive them via this method, but they will come from a different email address. - **The new incoming email address for invoices will be: [reladyne.accounting.CIN@reladyne.com](mailto:reladyne.accounting.CIN@reladyne.com)** - Please add this email address to your white list (list of authorized senders) in your email system to make sure it is not blocked or sent to your junk folder. Please review and contact[AR.Remittance.CIN@reladyne.com](mailto:AR.Remittance.CHI@reladyne.com) with any questions or concerns. # About Us RelaDyne’s core business is focused on lubrication excellence accomplished through offering unmatched products in which we improve the profitability of our customer’s business. With distribution centers across the United States, RelaDyne strives to deliver value, dependable service and effective solutions as a trusted partner to our customers. Through an understanding of each customer’s specific needs, our team of dedicated Associates become a valued extension of their operations. [Learn More](https://reladyne.com) # Contact Us [info@reladyne.com](mailto:info@reladyne.com) 6405 Cavalcade St Houston, TX 77026 Copyright 2026 | [RelaDyne](https://reladyne.com) *Back to Top*